About

Founded in 1981 by Dr Germain Becker, Becker & Associates Orthodontics Practices has established itself as a group of practices in Luxembourg and Germany.

Since the takeover of the group in 2016 by his son Jean-Philippe Becker, the second generation continues to favour collaboration with experienced orthodontists, with the addition of new 3D technologies and artificial intelligence in the service of orthodontics.

The other challenge the second generation has set itself is to measure patient satisfaction instantly on a daily basis using a “Happy or Not” system, in order to quickly detect useful improvements for the friendliness of our employees, the functioning of the office, waiting times, etc.

WHY A GROUP OF ORTHODONTIC PRACTICES?

To facilitate your procedures

PLACING YOUR TRUST IN US

Our values

Our team is committed to working and constantly respecting certain values that are the pillars of our identity and are reflected in our strong culture of patient satisfaction:

1

Ethics and professional conduct

All our policies and initiatives are designed and managed with full human and medical respect for the patients, in line with all ethical practices, and with full professional respect for their choice, identity and conditions. We always act in the exclusive and full interest of the patient.

2

Technology and artificial intelligence at the service of the patient

We adopt the latest research in order to keep up to date with, invest and innovate in cutting-edge techniques and technologies so as to improve the comfort, management and effectiveness of treatments. These include digitisation, 3D scanning and 3D printing, as well as the possibility of previewing the end of the treatment.

3

Safety and security

In order to ensure a high level of hygiene in our practices, we use an external company that performs random and targeted sampling to compare the results with the applicable microbiological criteria. In addition, the security and protection of personal, medical and computer data is guaranteed in accordance with the legal requirements under the General Data Protection Regulation (GDPR), which is renewed annually along with our ISO 9001:2015 certification.

4

Expertise

Our practitioners form a team of profiles with complementary experience and know-how that we make available to our patients. For the most complex cases, our orthodontists meet to discuss different treatment options, in order to offer our patients tailor-made and optimal personalised treatment.

 
  • Géraldine Becker

    Directrice RH
    Chief Happiness Officer

  • Marlène Dubois-Becker

    Hospitality Manager
    Dentist (Dr)

 

Becker family
second generation

In 2016, Jean-Philippe Becker took over the Becker & Associates Orthodontic Practices with the support of his sister Géraldine Becker and his wife Marlène Becker-Dubois. The trio’s ambition is to constantly improve orthodontic treatment by adding an additional dimension: to reduce the drama of the visit to the orthodontist and to continuously measure patient satisfaction according to the credo:

“We want to make you happier. ”

SERVICES FOR YOU

Administrative support

  • REIMBURSEMENT CLAIMS
    We take care of the reimbursement claims for you from health insurance companies and other complementary health insurers , with all the necessary documents, models, X-rays and photos. This relieves you of the administrative burden, saves you time and facilitates your reimbursements.

  • COMMUNICATION WITH YOUR DENTIST
    Upon request, we provide your dentist with controlled and secure access to your photos, X-rays and 3D impressions so that they can follow the progress of your orthodontic treatment.

  • ONLINE ACCESS TO YOUR INVOICES
    Upon request, you have immediate online access to your invoices and monthly payments, as well as to your photos, X-rays and 3D prints via the secure service of our Cloud Becker.

  • SECURE DATA TRANSFER
    If you have documents to send us (pdf, photos, scans, X-rays, etc.), simply send them to us via our secure internal system on our website by drag and drop.

DIGITISATION

3D at the service of orthodontics

Becker & Associates use state-of-the-art technology which, through digitization, makes it possible to plan and preview the patient’s end of treatment before it begins.

More information

OUR PERSONAL CHALLENGES

Recognition and awards

2020

2020

ISO 9001 certified

Becker & Associates orthodontic practices had their ISO 9001:2015 certification renewed over 3 years for ‘orthodontic treatment of patients: hygiene and sanitary protection against pandemic, digitalisation and 3D technology’

2019

2019

LETS MAKE IT HAPPEN

Becker & Associates Orthodontic Practices signed the Diversity Charter and committed to diversity in recruitment and career management, encourage pluralism and increase our innovation and creativity capabilities.

2018

2018

Signing of the Diversity Charter

Becker & Associates Orthodontic Practices, as signatories of the Charter, are committed to promoting diversity in recruitment and career management, fostering pluralism and increasing their capacity for innovation and creativity.

2017

2017

Best workplace

Becker & Associates Orthodontic Practices were recognized as a “Best Workplace” in 2017, taking 1st place in our category in Luxembourg and 10th at European level, in particular for our friendliness, quality of their work and the motivation of our staff.

2016

2016

“Actions Positives” label

Becker & Associates Orthodontic Practices received the “Actions Positives” (Positive Initiatives) label in 2016 at the end of the two-year “Programme d’actions positives” in collaboration with the Ministry of Equal Opportunities, through initiatives that favour equal treatment of women and men in human resources management, decision-making and balancing of private and professional life.

2015

2015

EFQM European model of excellence

Becker & Associates Orthodontic Practices have been using the European Foundation for Quality Management (EFQM) European model of excellence for over 15 years. They were chosen as finalists in 2014 and then “Prize winner” in 2015.

2014

2014

Best Quality Management

In 2014, the Luxembourg Healthcare Summit awarded Becker & Associates Orthodontic Practices a prize in the “Best Quality Management” category. This was in recognition for the development and excellence of their quality management system, and in particular, for the involvement of all (practitioners and staff) in ensuring patient satisfaction and the performance of the services provided.

2014

2014

Benelux Excellence Award

In 2014, Becker & Associates Orthodontic Practices received the “Benelux Excellence Award” in all categories, acknowledging the practice for their “high level of excellence” and their constant commitment to quality and innovation in the service of patients.