Founded in 1981 by Dr Germain Becker, Becker & Associates Orthodontics Practices has established itself as a group of practices in Luxembourg and Germany.
Since the takeover of the group in 2016 by his son Jean-Philippe Becker, the second generation continues to favour collaboration with experienced orthodontists, with the addition of new 3D technologies and artificial intelligence in the service of orthodontics.
The other challenge the second generation has set itself is to measure patient satisfaction instantly on a daily basis using a “Happy or Not” system, in order to quickly detect useful improvements for the friendliness of our employees, the functioning of the office, waiting times, etc.
To facilitate your procedures
We are available for our patients 6 days a week from 7.30 a.m. to 6.15 p.m. by phone throughout the year. Networked operation makes it possible to quickly take care of orthodontic emergencies or even to change the location of the practice according to the patient’s professional schedule and home location.See the map
Our practitioners form a team of profiles with complementary experience and know-how that we make available to our patients. For the most complex cases, our orthodontists meet to discuss different treatment options, in order to offer our patients tailor-made and optimal personalised treatment.View our practitioners
Our orthodontists all work in several practices in our group on one or more fixed days per week, so as to be available on a regular and predictable basis for you.View our practices
Our team is committed to working and constantly respecting certain values that are the pillars of our identity and are reflected in our strong culture of patient satisfaction:
Ethics and professional conduct
All our policies and initiatives are designed and managed with full human and medical respect for the patients, in line with all ethical practices, and with full professional respect for their choice, identity and conditions. We always act in the exclusive and full interest of the patient.
Technology and artificial intelligence at the service of the patient
We adopt the latest research in order to keep up to date with, invest and innovate in cutting-edge techniques and technologies so as to improve the comfort, management and effectiveness of treatments. These include digitisation, 3D scanning and 3D printing, as well as the possibility of previewing the end of the treatment.
Safety and security
In order to ensure a high level of hygiene in our practices, we use an external company that performs random and targeted sampling to compare the results with the applicable microbiological criteria. In addition, the security and protection of personal, medical and computer data is guaranteed in accordance with the legal requirements under the General Data Protection Regulation (GDPR), which is renewed annually along with our ISO 9001:2015 certification.
Our practitioners form a team of profiles with complementary experience and know-how that we make available to our patients. For the most complex cases, our orthodontists meet to discuss different treatment options, in order to offer our patients tailor-made and optimal personalised treatment.
Chief Happiness Officer
In 2016, Jean-Philippe Becker took over the Becker & Associates Orthodontic Practices with the support of his sister Géraldine Becker and his wife Marlène Becker-Dubois. The trio’s ambition is to constantly improve orthodontic treatment by adding an additional dimension: to reduce the drama of the visit to the orthodontist and to continuously measure patient satisfaction according to the credo:
“We want to make you happier. ”
SERVICES FOR YOU
We take care of the reimbursement claims for you from health insurance companies and other complementary health insurers , with all the necessary documents, models, X-rays and photos. This relieves you of the administrative burden, saves you time and facilitates your reimbursements.
COMMUNICATION WITH YOUR DENTIST
Upon request, we provide your dentist with controlled and secure access to your photos, X-rays and 3D impressions so that they can follow the progress of your orthodontic treatment.
ONLINE ACCESS TO YOUR INVOICES
Upon request, you have immediate online access to your invoices and monthly payments, as well as to your photos, X-rays and 3D prints via the secure service of our Cloud Becker.
SECURE DATA TRANSFER
If you have documents to send us (pdf, photos, scans, X-rays, etc.), simply send them to us via our secure internal system on our website by drag and drop.
3D at the service of orthodontics
Becker & Associates use state-of-the-art technology which, through digitization, makes it possible to plan and preview the patient’s end of treatment before it begins.
OUR PERSONAL CHALLENGES
Recognition and awards
“Actions Positives” label
Becker & Associates Orthodontic Practices received the “Actions Positives” (Positive Initiatives) label in 2016 at the end of the two-year “Programme d’actions positives” in collaboration with the Ministry of Equal Opportunities, through initiatives that favour equal treatment of women and men in human resources management, decision-making and balancing of private and professional life.
Best Quality Management
In 2014, the Luxembourg Healthcare Summit awarded Becker & Associates Orthodontic Practices a prize in the “Best Quality Management” category. This was in recognition for the development and excellence of their quality management system, and in particular, for the involvement of all (practitioners and staff) in ensuring patient satisfaction and the performance of the services provided.