Privacy Policy

Date of last modification: 21/10/2019

We set great store by the importance of confidentiality. For this reason, we design and provide our services with your privacy in mind. This Privacy Policy describes the types of personal information we collect, how it is used and how we protect the data and your rights.

Becker & Associates Orthodontic Practices are located in the municipalities of Dudelange, Luxembourg, Luxembourg Kirchberg, Ettelbrück and Wiltz – all in the Grand Duchy of Luxembourg.
The administrative headquarters is located at
37, boulevard Pierre Dupong
L-1430 Luxembourg

You will find all the information about our doctors here.
You will find all the information about our administration here.
Booking of online appointments is managed by DOCTENA, a third party service provider.
Official website: http://www.doctena.lu
This service is funded by Jean-Philippe Becker.
It is not subject to VAT.

Contact

You will find our contact details, e-mail address and telephone and fax numbers on this page.

Supervision of the profession

You will find information on professional rules, the organisation of the profession and other legal provisions on the website of the Luxembourg Medical College.
This website also complies with the recommendations and conditions of the Luxembourg Medical College.

About this website

This website has been designed for information purposes only and is available free of charge to all members of the community.
The information provided on the website is intended to support the doctor-patient relationship and cannot/is not intended to replace it.
The purpose of this website is to provide information to our patients; it is exclusively funded by Jean-Philippe Becker. This website does not contain any advertising and does not have any sponsors.

Editorial policy

The editorial policy of the website is defined internally by Becker & Associates in terms of the creation, verification and updating of the website content.
The production of administrative information comes from the administrative team of Becker & Associates (contact details, website, opening hours, etc.), under the supervision of Jean-Philippe Becker.
All health-related information on this website has been written by Jean-Philippe Becker.
Any proposal to modify the content of the site, whether administrative or medical, must first be validated by Jean-Philippe Becker, who checks its integrity and accuracy, before any publication on the website.

Communication by e-mail

We communicate personal information and data using SSL encryption. E-mails are read and processed on all business days.
Under the Code of Professional Ethics, it is prohibited to provide personal medical advice via the Internet and/or e-mail. It is therefore necessary that you make an appointment at the practice.

Data protection declaration

When you are just a visitor to our website, Becker & Associates Orthodontics Practice does not collect any personal data about you, except in connection with the use of cookies.
Each time a user accesses a page of our practice’s website or consults a file, data related to their session can be recorded in a log file. This data is not considered as personal information because it is processed anonymously.

Examples of this:
• Name of the file consulted,
• Date and time of the consultation
• Quantity of data transmitted,
• Message indicating that the consultation went well,
• Data transmitted by your browser,
• Name of your Internet service provider.

We use this data only for statistical purposes and to improve our website. Under no circumstances will the data be disclosed to third parties.
For certain functions (e.g. changing the font and display contrast, access statistics), our website uses small text files called cookies that are installed on your computer. You can prevent the installation of cookies by setting your browser software; however, we draw your attention to the fact that, in this case, you may not be able to use all the features of this website.
The personal data you have provided to us, such as your name, address, telephone number or e-mail address, is only used to process your request or to execute requests on your behalf. These data are not transmitted to third parties, and are subject to medical confidentiality and data protection provisions.

We collect and process your first name, last name, e-mail address, telephone number and other personal information that you choose to voluntarily provide to us on our website.
The mandatory or optional nature of the data is indicated to you at the time of collection by an asterisk. Some data is collected automatically as a result of your actions on the website.

We collect the information you provide us with, in particular when:
• you fill in the form for sending documents;
• you fill in the contact form.

We retain personal data only for as long as necessary to achieve the purposes mentioned or in accordance with the legally prescribed retention period.
We are at your disposal to provide you with more information on the storage of personal data: do not hesitate to send us an e-mail if you have any questions about the processing of your data.

Data recipients

The data collected on the cabinet-becker.lu website is exclusively intended for the Becker & Associates Orthodontic Practices.
The data may be transmitted to the companies (subcontractors) that Becker & Associates Orthodontics Practices use in the performance of services (e.g. hosting the site).
Becker & Associates Orthodontics Practices require its service providers to implement strict confidentiality and data protection measures. Once the processing has been completed, the information is protected by contracts that oblige the third parties to process the information only in accordance with the instructions of Becker & Associates Orthodontic Practices and the provisions of this confidentiality agreement, and by applying all appropriate security and confidentiality measures.

Right of access, rectification and opposition

Becker & Associates Orthodontic Practices make a point of ensuring that you maintain control over your data. For this reason, you can correct, complete or delete the data you have provided us at any time.
In accordance with the Law of 8 December 1992 on the protection of privacy with regard to the processing of personal data and EU Regulation 2016/679 as applicable since 25 May 2018, you have the right to access, update, correct or delete your data by accessing your user account or by contacting Becker & Associates’ Data Protection Officer at the following address: 37, boulevard Pierre Dupong, L-1430 Luxembourg, Luxembourg

Modifications

Becker & Associates Orthodontic Practices reserve the right to modify this personal data protection policy. We recommend that you regularly consult the latest version of this information document.